SHIPPING & RETURNS
SHIPPING POLICY
Welcome to MBkebbeh's Shipping & Returns section. Here, we provide clear and concise information about our shipping methods, packaging, and costs. We aim to ensure transparency and build trust with our customers by offering a straightforward shipping policy.
Feel free to reach out to us if you have any questions or need further details about our shipping process. Your satisfaction is our priority.
RETURN & EXCHANGE POLICY
At MBkebbeh, we want you to be completely satisfied with your purchase. If you've changed your mind or are dissatisfied with a product, our return & exchange policy is designed to make the process simple and hassle-free for you. We aim to build trust and reassure our customers that they can shop with confidence.
“If you purchased MBkebbeh products on Amazon, please use the Amazon return system. Amazon will generate your return label and process your refund or replacement quickly.”
Website Orders – Digital Products
At MBkebbeh, we are committed to delivering premium digital wellness tools such as planners, trackers, reflection cards, and eBooks.
Because these products are digital downloads, they are non-refundable and non-returnable once purchased. This ensures fairness and protects the integrity of our intellectual property.
We encourage customers to read product descriptions carefully before purchase. If you encounter any issues with your file (e.g., download error or corrupted file), please contact us at support@mbkebbeh.com and we will gladly assist by resending the correct file.
If you have any queries or need assistance with a return or exchange, please don't hesitate to contact us. Your positive experience with our products is important to us.